An omnichannel strategy and behavioural data maximised Thomas Cook's sales
With the goal to increase passenger sales for the Summer Holiday Season, Thomas Cook implemented an omnichannel strategy with customer profiles powered by APSIS Profile Cloud.
By capturing valuable customer data regardless of touchpoints, they managed to send relevant content to the right person at the exact right time.
The results? A boosted customer experience and improved sales.
Want the details behind their success?
in sessions
with Travel Search
NET SALES PAX
(passenger numbers)
sessions
with TravelQuote
